상점

My Pling

Standard Top-Up Products

Payments made by minors without the consent of a legal guardian may be canceled.
The amounts shown above are subject to VAT, which will be charged separately.
Refunds are not available for subjective reasons, such as dissatisfaction with response quality.
Refunds may be requested only if the service has not been used and the request is made within 7 days from the payment date. Refunds are not available once the service has been used or 7 days have passed since the payment date.
Purchased items are valid for 1 year from the payment date. After this period, the items will automatically expire and cannot be refunded.
Membership item may be refunded only if there is no usage history within 7 days after payment. Refunds are not available if service usage has started or if 7 days have passed since the payment date.
For mobile phone payments, cancellations can only be processed within the same month as the payment, and refunds will only be issued to an account under the payer’s name.
If you have any additional questions or need assistance, please contact Customer Support.
Customer Support is available on weekdays from 10:00 to 19:00, excluding weekends and public holidays. (Lunch break: 12:50–14:10.) For assistance, please contact us through 1:1 inquiry at help@chatple.live. To ensure faster processing, support will be provided after identity verification.